From the Archives: Why Do Excellent Work?
I once heard a story—I don’t recall where—of a builder who was commissioned by his employer to build a house. The builder’s employer gave specific instructions regarding the quality of the house. He wanted it to be excellent, but the builder tried to save money and effort for himself by cutting corners. The builder knew that he could hide his below-par craftsmanship so that it wouldn’t be discovered until years later.
In the end, the house looked good, but the low quality of the building left much to be desired. When the house was completed, the employer who owned the house handed the keys to the builder, and explained that he wanted to give the house to the builder as a show of gratitude for many years of service. Of course, the builder instantly regretted his laziness and poor workmanship.
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