How to Diffuse Hostile Members Meetings
“Unfortunately, many pastors know all too well, members meetings are not always joyful or unifying. Therefore, pastors may dread them, forecasting the hostility they are about to encounter from unhappy members.” - 9 Marks
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What occurs to me is that a key part of defusing problems is that calling fouls (and well stated) effectively depends greatly on the "players" (members) knowing the rules; that is, one explains, Biblically, why certain behaviors (personal attacks, etc..) are sinful. If you don't have that laid down through whatever means, then you are going to have trouble throwing the yellow flags.
Aspiring to be a stick in the mud.
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