Communication

“Another key in managing a crisis well is to make sure the message communicated is consistent whether it is to the church members or the community at large. ‘There may be things that you share internally but not externally, but it’s not different information’ ” - The Baptist Paper

“I will agree that how we write is not nearly as important as what we write….. But the supreme importance of what we communicate does not negate the importance of how we communicate.” - Jared C. Wilson

“While most people recognize the damage caused by shouting matches and harsh words, fewer may realize the equally destructive effects of the ‘silent treatment.’” - TGC

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“it’s increasingly difficult to talk to anyone when everybody is wearing headphones or ear pods…We communicate via texts—and even then often without complete words. In fact, we speak with emojis quite often” - Chuck Lawless

“I often get asked, ‘How important are announcements in the worship services?’ A corollary question is, ‘Aren’t the announcements a distraction from worship?’” - Thom Rainer

“44% of pastors say they need to invest in learning better communication skills. Michael Nave, pastor of Cornerstone Church, joins Ben Mandrell… to discuss the Greatest Needs of Pastors study and what pastors can do to become better communicators.” - Lifeway

“While individuals reacting poorly are responsible for their poor choices, those who provoked such responses are also responsible.” - P&D

“Just as humanity’s relationship with technology goes back to creation, so do the principles that should guide our usage of it.” - Lifeway

“What you say and what people hear can be two different things…” - Phil Cooke