“1. They sense we’re treating them more as projects than as people we care about…. 4. They learn we’re not prepared—or willing, even—to engage their questions…. 5. They don’t understand our language.” - Chuck Lawless
- About
- Forum
- Account
“1. They sense we’re treating them more as projects than as people we care about…. 4. They learn we’re not prepared—or willing, even—to engage their questions…. 5. They don’t understand our language.” - Chuck Lawless