"I sensed, rather than saw, a person standing above me. I looked up into a frowning face....I finally whispered, 'Is this your usual seat?' The woman nodded, and I moved." - Lifeway
"...'Welcome times' when members stand and guests remain seated. 'Introduction times' when guests stand and members remain seated. Ushers handing out name tags or info cards to seated guests as a part of the service (while all eyes are on them)." - Church Answers
"There’s a fine line between being welcomed and being embarrassed…" - Phil Cooke
"The new front door to your church is probably your online worship service. For many, the first time they encounter your congregation will be through a video." - Lifeway
"Most people active in a church really do think their church is friendly. These members have relationships and interactions that give them that perceived reality. But when we interview guests of the same churches, we hear a different story." - Rainer
"The guest follow-up is a huge opportunity to build a memorable connection, but it requires attention. It is crucial to develop a process and execute the process each week." - C.Leaders
