I need some wisdom on how to appropriately communicate criticism I receive from congregation members.
When someone in your congregation sends you an e-mail, text message, letter, etc. that is critical of others in leadership (and you yourself are in leadership), how should you respond?
I recently forwarded on to the rest of our elders a text message I received from someone in our congregation who was "venting" and making a critical comment about another elder. That person then approached me and became angry when I told him I forwarded on his text message to the other elders. He expected his text to me to remain private and confidential.
I have always held a personal policy that if someone has something critical to say about someone or something going on in the church, they should be willing to sign their name to it. As it is, this person has sent several "recommendations" to me on ways we elders should change things in the church, but has asked that I not use his name in discussions with the other elders. I feel like he wants to use me as a conduit to the other elders to voice his concerns, but he doesn't want to own the concern himself.
How would you guys handle this situation?